Refund Policy
Effective date: 16 August 2026. This policy covers subscriptions and one-off credit packs billed through Stripe.
Subscriptions
You can cancel a Solo or Studio subscription at any time from billing settings. Cancellation stops the next renewal. The current period remains usable until it ends. We do not prorate unused days except where required by law.
Credit packs
One-off credit packs are consumed as you generate plans. Unused credits do not expire, but purchased credits are non-refundable once the payment succeeds, except where required by law.
Failed generations
If a generation fails, credits for that attempt are not charged. That is a credit restoration, not a cash refund.
How to request a refund
Email hello@premiumfitnessplans.com from the account email with the Stripe receipt or invoice ID. We review requests in good faith, including duplicate charges and statutory rights that apply in your region. See also the Terms of Service and Pricing.